Refund Policy

No refunds will be made for any on-line training courses unless QPR New Zealand cancels or terminates a course.  In the event a course is cancelled or terminated QPR New Zealand will refund course fees in New Zealand currency as set out below:

  • If the training account has been completed before the date the course is cancelled or terminated then no refund shall be payable.
  • If the training account has been purchased within 4 weeks before the date the course is cancelled or terminated and the training account has not been accessed or used, or the course has not been completed, then course fees will be refunded in full within 90 days of the date the course is cancelled or terminated.

A course is deemed to have been completed when the conditions for course completion as set out in the Course Instructions have been satisfied, i.e., indicated by the availability for printing of a Certificate of Course Completion.

The date of purchase of a training account shall be that in QPR New Zealand’s database.